Privacy Policy

In compliance with the provisions of the General Data Protection Regulation (GDPR 2016/679) and the Spanish Organic Law on the Protection of Personal Data and Guarantee of Digital Rights (LO 3/2018), RESIDENCIAL FORNOCAL C.B. informs users of the website https://fornocal.com:

1.- Who is responsible for processing your data?

RESIDENCIAL FORNOCAL C.B.
Notification address: CL Medio, 22145 Alquézar, Huesca, Spain
Contact: apartamentos@fornocal.com


2.- For what purpose do we collect your data and what is the legal basis?

Personal data of clients

  • Purpose: To provide quotations for requested services

  • Legal basis: Execution of pre-contractual measures requested by the data subject (quotations)

  • Purpose: Provision of requested services

  • Legal basis: Execution of a contract

  • Purpose: Internal client-company management

  • Legal basis: Legal obligation to comply with tax and accounting requirements

  • Purpose: Administrative management of the company

  • Legal basis: Execution of a contract

  • Purpose: Billing for services provided

  • Legal basis: Legal obligation to comply with tax and accounting requirements

Personal data of suppliers

  • Purpose: Management of provided services and/or product supply

  • Legal basis: Execution of a contract

  • Purpose: Internal supplier-company management

  • Legal basis: Legal obligation to comply with tax and accounting requirements

  • Purpose: Administrative management of the company

  • Legal basis: Execution of a contract

  • Purpose: Payment for services provided

  • Legal basis: Legal obligation to comply with tax and accounting requirements

Data collected through our website

We collect personal data through various forms. The requested data in each form is necessary for its intended purpose:

CONTACT FORM:

  • Purpose: To respond to inquiries and send the requested information via email or phone
  • Legal basis: User consent


EMAIL/WHATSAPP

  • Purpose: If users contact us via the email address or WhatsApp number provided, their data will be processed to respond to the inquiry and provide information through the same medium
  • Legal basis: Legitimate interest in responding to received communications


3.- What types of data do we process?

The categories of data we may process include, but are not limited to:

  • Identification data: Name, surname, phone number, postal address, company, email

  • Financial data: Bank information

  • Social data: Hobbies, lifestyle, family situation

  • Professional data: Profession, work hours

  • Health data


4.- How long do we retain your data?

Client and supplier data:

Stored while the business relationship exists or until the user requests deletion. Once the relationship ends, data will be kept as required to meet legal obligations and then securely deleted.

Website form data:

Stored as long as necessary to fulfill the purpose for which they were collected or until the user requests deletion.


5.- Do we create profiles with your data?

No automated decisions or profiling will be carried out.


6.- Do we share your data?

Data will not be shared except as required by tax, commercial, or telecommunications law, or by court order.

We may share data with third-party service providers. In such cases, confidentiality agreements are signed to ensure compliance with data protection regulations. These third parties may include:


7.- Which third parties provide services on this site?

Our website uses third-party services, including:

Hosting: Servers are located within the EU. Secure protocols are used to ensure encrypted communication.


8.- What are your rights and how can you exercise them?

You have the right to access your personal data, request correction of inaccurate data, or request deletion when data is no longer necessary. In certain cases, you may request restriction of processing or data portability.

You may also object to data processing based on your particular situation. RESIDENCIAL FORNOCAL C.B. will cease processing unless there are compelling legitimate grounds or legal claims.

You can revoke your consent at any time.

To exercise your rights, contact us via email at apartamentos@fornocal.com or by post at CL Medio, 22145 Alquézar, Huesca, providing proof of identity and indicating which right you wish to exercise.

You may also file a complaint with the Spanish Data Protection Agency (AEPD).

9.- What security measures are in place?

We have adopted the necessary technical and organizational measures to guarantee the security and confidentiality of your personal data and prevent unauthorized access, loss, alteration or processing, in accordance with Article 32 of the GDPR (EU 679/2016).


10.- How do our social media channels work?

On our social media platforms, you can share content and leave comments, photos or videos relevant to the community.

We monitor our social networks to respond promptly to your questions and comments. To maintain a respectful space:

  • You are responsible for your posts. Do not violate any law or rights.

  • Be respectful and avoid abusive, defamatory or obscene content.

  • Respect privacy and avoid offensive or discriminatory comments.

  • Do not post misleading, fraudulent or promotional content.

  • Spam or repetitive messages are not allowed.

  • We do not interact with fake profiles.


Posts that violate these rules may be deleted or hidden. Repeat offenders may be blocked.

We reserve the right to update these rules at any time without prior notice.